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Client Service Representative
PetMedic Tysons, VA
$39k-51k (estimate)
Full Time 2 Months Ago
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PetMedic is Hiring a Client Service Representative Near Tysons, VA

Working in an urgent care environment is as exhilarating as running a million miles an hour with sand between your paws.

At PetMedic, you can help shape the exciting new world of veterinary urgent care. Our fast-paced environment means you’ll do something different every day, but with more regularity and stability than an emergency setting. It’s like hitting the sweet spot with a tail-thumping belly rub that never ends – and that’s just the beginning. As part of our team, you’ll work with the latest technology, stay ahead using educational training, and partner with experienced doctors to deliver the highest quality of care to the pet patients we all love.

WHAT YOU’LL DO

  • Answers telephone calls quickly, efficiently and in a professional and friendly manner
  • Warmly greets clients and provide exceptional service
  • Entering new client information into the computer system
  • Following opening and closing procedures
  • Prepares client invoices for services performed
  • Handles payment transactions
  • Receives and relays telephone, fax, and email messages accurately and promptly

BENEFITS

We’re passionate about helping you reach your greatest pet-ential – both at work and at home. As a result, our total compensation package is as outstanding and rewarding as the world’s longest belly rub and ear massage combined:

  • Great pay and 401K with 100% company match of up to 3%, and a 50% match for the 4thand 5th%
  • Employee Ruff-erral Program
  • Continuing education yearly allowance for skills development
  • Certification fees reimbursement (eligible employees only)
  • Uniform allowance and Employee Assistance Program (EAP)
  • Free monthly wellness meetings focused on ways to reduce stress and anxiety, led by the medical director
  • Free online group exercise classes, such as HIIT (High Intensity Interval Training) twice a week, taught by certified trainers
  • Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing

Plus, special benefits to utilize for your own pet:

  • Pet Care: Discounts on veterinary services and products
  • Pet Diagnostics: Discounts on reference lab testing
  • Pet Food: Discounts on Purina pet foods

REQUIREMENTS

  • Minimum of 1 year client service experience
  • High school diploma or equivalent
  • Strong computer skills required
  • Significant experience with basic office functions in a busy office environment
  • Must be a team player and have compassion for pets and their people
  • Strong organizational skills, capable of multi-tasking, prioritizing
  • Must be a people person who is kind and caring to all staff and clients

Salary: $18-20/hr ( based on experience)

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of support that’s hard to find anywhere else. Everything we do is with purpose – down to the way we partner with our professionals to design a more efficient layout for our clinics. That’s just one way we’re hyper-focused on supporting our people, so they can focus on bringing the gold standard of medicine to our patients and their families. When it all comes together with the joy of working with pets, our career opportunities are as rewarding as a double decker bacon biscuit with peanut butter on top.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Where uncommon support partners with joy.

Job Summary

JOB TYPE

Full Time

SALARY

$39k-51k (estimate)

POST DATE

02/01/2024

EXPIRATION DATE

05/24/2024

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The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

02/07/2022: Monterey, CA

Promoting and maintain positive customer relations utilizing service excellence techniques.

02/20/2022: Richmond, VA

Client service representatives are responsible for taking care of users who have a hard time with some business element.

02/21/2022: Akron, OH

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

12/22/2021: Altus, OK

Have an understanding and reception to clients' needs and give proactive customer support.

01/29/2022: Huntington, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

01/10/2022: Long Beach, CA

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

12/28/2021: Anderson, IN

Should have a proven customer support experience or experience as a client service representative.

01/05/2022: Ann Arbor, MI

Learn to resolve problems and prevent client dissatisfaction.

01/07/2022: Bradenton, FL

One year related experience required with customer service preferred.

12/31/2021: La Crosse, WI

Step 3: View the best colleges and universities for Client Service Representative.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College